Starting Out Guide For Newly Qualified and Trainee Teachers

Breaking the not-so-good news

Some parents may find it hard to accept that their child’s behaviour is anything other than perfect. As a result, there will be times when parents will support their child against the school – no matter what. They can find it difficult to understand that you have their child’s best interests at heart and can be hostile, defensive and confrontational. On rare occasions, these meetings may degenerate even further, with the parent becoming aggressive.

So what can you do to make sure things remain positive?

• Start with a positive comment about the student. This will lessen the blow of bad news and reassure parents that your attitude towards their child is not completely critical.
• Prepare what you want to say, in advance, and make notes if it helps. You’re less likely to get flustered if things get a bit sticky!
• Have another member of staff present if you think it will help. Think about your personal safety in case conflict develops. Use your common sense.
• Be approachable and understanding. Don’t make a barrier with your desk, which can be intimidating.
• Make a point of finding out about any family issues before they arrive, for example ill health, unemployment, addiction or cultural differences.
• Use an icebreaker. Ask how things are going, if they enjoyed their holiday or how their house move went.
• It is important not to dwell on the negative. Parents want to hear that you and the school are working positively to improve things – but that you need their support.
• Be absolutely clear about what they can do to help and what the school is suggesting as the way forward. Be careful not to leave room for any misunderstanding.
• Keep a record of what is discussed. A copy of this can be sent to the parents after the meeting.

Page : 1 2 3 4 5 6 7 ALL